This guideline is on the market both of those on our Web-site, along with via customer care Associates who will support you in publishing your assert.

when a bundle is dispatched, changing the delivery deal with is usually impossible as it's by now en route or could happen to be processed for delivery.

a similar goes In the event the believed delivery day has prolonged handed without any sign of your respective offer. Your following ways

According to a report by iPrice in Q2 2019, Shopee was the highest shopping app based on month-to-month Lively people, whole downloads and Internet site visits, ahead of its competitors, Lazada and Tokopedia.

picture your package on a protracted road journey. It is cruising down the freeway, but there are not any pit stops for miles. that is normally what's occurring Once your monitoring goes silent.

Opening of parcels with out dollars payment is strictly prohibited. Our shopee career delivery partners won't turn around the package without having getting entire payment very first.

consumer didn’t offer payment / parcel to become returned to rider - will need to confirm with customer if will resched delivery within just SLA 

Operational effectiveness - With an average uptime of ninety nine.9%, TrackingMore ensures it is possible to continuously monitor your shipments and make swift decisions in the event of shipment challenges, boosting your online business’ operational performance.

for anyone who is worried, Really don't be reluctant to contact the shipping and delivery business. they have got use of much more comprehensive information and facts and will frequently provide reassurance or actiong when essential.

keep in mind: When your offer is trapped in customs, it's usually not dropped. It really is just undergoing required checks and processes.

We may help you choose your shipping and delivery and delivery possibilities. learn the way to program a FedEx® delivery in TX, or maintain your deal for pickup at a close-by FedEx locale.

The Shopee Express Formal tracking page is another option the organization provides to help buyers Adhere to the journey in their packages as These are delivered to them.

in case you can't be home for your delivery, request to own it held in a collaborating retailer or FedEx place in your area. We'll hold it for nearly 7 days.

Shopee Express presents detailed logistics services personalized to your desires of on the web shopping. These contain: